Quality Report Card - Emergency Department

Quality Report Card - Emergency Department

Hospital Compare Data as of July 2016

More recent data is also available reporting discharges from October 2015 through September 2016.


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Created new Rapid Assessment Team for faster triage;  team educated on visual metrics (Computer Tracking System) with emphasis on patient status changes. Created admission units to move patients out of the ED to increase patient flow Implementation of bridge orders by ED physicians. Teletracking monitoring and updating attribute forms in a timely manner. Initiation of admission orders within one hour of status change to inpatient The ED team has been educated on Visual Metrics (Computer Tracking System);patient status changes are reviewed to optimize patient throughput. Created admission units to move patients out of the ED to increase patient flow. Teletracking monitoring and updating attribute forms in a timely manner. Hospital wide plan to implement an admission holding unit for patients waiting for a bed. The Rapid Assessment Team addresses patient triage more quickly.  A Fast Track Area provides additional access for patients and to improve patient flow. Daily nursing communication & education; P.A. in Triage to initiate orders. Patients treated Opened new vertical hold treatment area for additional access to care. In final phases of ED Expansion Planning and Approval Process. Reporting daily metrics on key quality measures. Throughput times are now being examined in detail to break down the patient's experience in various components to see where we have opportunities to reduce time in department and time to be seen by a physician.  A Workout is being scheduled for August to formulate action plans to improve the throughput process. Created admission units to move patients out of the ED to increase patient flow. Created an adult Vertical Patient review group. They are creating processes to increase daily volumes to 100 and decrease avg TIDs to 90 minutes. Implementation of direct bedding and vertical bed area. Education of team members to remove patients from tracking board in a timely manner. ED coordinator monitors discharge orders. Emergency Department is in final stage of facility update/expansion for improved flow. Patients bypass the triage area and placed directly into the patient care area whenever open beds are available. Implemented new processes (rapid triage), Reporting daily metrics on key quality measures and working on ED Expansion and Vertical Hold Plans. Throughput times are now being examined in detail to break down the patient's experience in various components to see where we have opportunities to reduce time in department and time to be seen by a physician.  A Workout is being scheduled for August to formulate action plans to improve the throughput process. Created admission units to move patients out of the ED to increase patient flow Created Fast Track Unit to move patients out of the ED to increase patient flow Implementation of direct bedding and vertical bed area. Triage to work on process to identify patients with broken bones and notify PA so pain medication can be ordered.  Daily metrics are being reported and initiative to decrease door to doc time is in effect. Education and awareness of the measure took place. New protocol for pain management developed. Hospital wide improvement project to shorten the time
from the doctor’s order to admit to patient comfortable in an inpatient bed now showing improvement