During Your Stay

Here are some resources to get you through the day while your child undergoes treatment and recuperates.

Pain Scale

During your child’s stay with us, you will hear us asking them to rate their pain. We use a specialized pain scale to help children best describe what they are feeling.

Pastoral Care

Your spiritual and emotional well-being is important to us while you are with us at St. Joseph’s Children's Hospital. Hospital chaplains are available to visit, talk and pray with you and your child. Whatever your personal beliefs, we have a chaplain on duty at all times, and we are happy to connect you with a pastoral counselor.

If you wish, we will contact your clergy for you. Please notify the Admitting Office at the time of your admission if you would like us to get in touch with your church or synagogue.

Patient Portal

Parents of patients ages 0 to 12 (11 years and 364 days old) may establish access to the BayCare patient portal, myBayCare.org, on their child's behalf, but in all cases, that access will expire on the day prior to the child's twelfth birthday. Parents of patients ages 12 to 17 are not permitted to access their child's information due to Florida privacy laws. Learn more.

Security

Our highly skilled security team members are specially trained and hold international certifications in hospital security. The security team uses advanced monitoring equipment, including closed circuit television and security alarms, to provide the highest level of security to our patients and their visitors.

Our hospital campus parking lots and garages are well-lit and patrolled by security officers 24 hours a day. Officers are also available to help visitors get safely to their cars.