From Our President/CEO and Board Chairman
Tommy Inzina, President/CEO
Rick Colón, Board of Trustees Chair
Dear Community Members and Friends,
It is hard to imagine that for a second year, we’re writing this message as our community and world continue to wrestle with the COVID-19 pandemic. 2021, just like the year before, brought unprecedented challenges for the health care industry, including BayCare, and our community. Yet, we remain inspired by the daily dedication of our BayCare team members and physicians to delivering exceptional care.
In this report, you can learn a lot about what our year was like, but also about what the future holds. You can learn how BayCare’s focus on clinical excellence is key to delivering the best health care in West Central Florida – including transforming one hospital in Polk County; how plans for behavioral health services will amplify BayCare’s impact on this important community need; and how not-for-profit BayCare, faced with an unprecedented national labor shortage, worked hard to keep and find quality team members.
You can learn how this past year included significant construction activity for BayCare, from breaking ground on a new facility for South Florida Baptist Hospital in Plant City, to getting much closer to the 2023 opening of BayCare’s 16th hospital, BayCare Hospital Wesley Chapel, that will serve a growing Pasco County community.
We once again were ranked in the top 20 percent of large health systems nationally by IBM Watson Health® for our clinical and patient experience performance. And FORTUNE’S 100 Best Companies to Work For® list ranked BayCare number 68 in the nation, based on employee ratings.
We deepened our work on the topic of food insecurity, including making systemic changes to our hospital discharge processes to help patients find nutritional support. We also continued our work to build a more inclusive future at BayCare and in our community.
Our commitment to our mission of serving the community’s health included devoting 10.2 percent of our 2021 revenue to Community Benefit to ensure we could care for those who need our services, regardless of their ability to pay.
We’re proud to share this report with you as your community-owned health care system. Thank you for being part of the BayCare family.