Contact Us

  • Customer Service 

    If this is a medical emergency, please do not call or email us -- call 911 immediately.

    BayCare Customer Service Center
    2985 Drew St.
    Clearwater, FL 33759
    Phone: 1-800-BayCare (229-2273)
    Email: Customer Service Form (General Inquiries) 

    BayCare Customer Relations Team

    BayCare is committed to providing safe and quality care to all patients served. We welcome compliments, suggestions for improvement, or complaints. Our Customer Feedback Representatives will address your concerns as promptly as possible.

    Please let us know how we are doing by filling out our Customer Feedback Form or by calling us directly at (813) 586-9000.

    Persons with hearing and speech disabilities can reach the above numbers through TDD and other specialized equipment by calling the Florida Relay Service at 711.

    Other phone numbers:
    BayCare Behavioral Health Inpatient: (813) 586-9000
    BayCare Behavioral Health Outpatient: (727) 315-8605
    BayCare HomeCare: (727) 439-5525
    BayCare Medical Group: (727) 532-1379
    BayCare Enterprise Care Coordination: (727) 519-1608
  • Billing and Insurance

    BayCare is committed to making the cost of health care easier to understand and plan for. To speak with someone about your billing and insurance questions, please refer to the contact information below.

    For additional information, please visit our Billing and Insurance page.

    Questions about a bill you have received?

    • (813) 443-8070 - Hospitals, BayCare Medical Group, Imaging, Laboratories, Behavioral health and Urgent Care
    • (800) 940-5151 - BayCare HomeCare
    • (727) 394-6620 - BayCare Surgery Center

    Questions about a price estimate or patient responsibility for a future service?
    (813) 852-3116 

    Questions about financial assistance?
    (855) 233-1555

    Questions for Health Care Navigators?
    (855) 404-3334

  • Talent Acquisition

    Please call (727) 734-6435 or email us for more information about career opportunities in the following areas. You can also search jobs now. 

    • Bartow Regional Medical Center
    • BayCare Alliant Hospital
    • Mease Countryside Hospital
    • Mease Dunedin Hospital
    • Morton Plant Hospital
    • Morton Plant North Bay Hospital
    • St. Anthony's Hospital
    • St. Joseph's Hospital
    • St. Joseph's Children's Hospital 
    • St. Joseph's Women's Hospital
    • St. Joseph's Hospital-North
    • St. Joseph's Hospital-South
    • South Florida Baptist Hospital
    • Winter Haven Hospital
    • Winter Haven Women's Hospital
    • Home Care
    • Ambulatory Care
    • BayCare Behavioral Health
    • BayCare Medical Group
    • Urgent Care
    • BayCare Mobile Pool
    • Regional Departments (Finance, IS, Marketing, Team Resources (HR))
  • Foundations

    Our foundations raise funds and awareness for each of our hospitals, so they can continue their mission of providing the community with quality, compassionate healthcare.

    Learn more about our foundations below:

    Morton Plant Mease Foundation
    1200 Druid Road South
    Clearwater, FL 33756
    (727) 462-7036
    Email

    St. Anthony's Foundation
    1200 7th Ave. N.
    St. Petersburg, FL 33705
    (727) 825-1086
    Email

    St. Joseph's Hospitals Foundation
    2700 West Dr. Martin Luther King Jr. Blvd., Suite 310
    Tampa, FL 33607
    (813) 872-0979
    Email

    South Florida Baptist Hospital Foundation
    301 North Alexander Street
    Plant City, FL 33563
    (813) 757-8478

    Winter Haven Hospital Foundation
    200 Avenue F Northeast
    Winter Haven,FL 33881
    (863) 291-6732
    Email

    BayCare Alliant Hospital
    Charity Fund
    601 Main St., MS#402
    Dunedin, FL 34698
    (727) 734-6748

  • Hospitals

    BayCare's network includes 14 community-based hospitals.  If you have any questions or concerns about our hospitals, please complete our Customer Feedback Form or contact us by phone at the appropriate hospital listed below:

    Bartow Regional Medical Center
    (863) 533-8111

    BayCare Alliant Hospital
    (727) 736-9999

    Mease Countryside Hospital
    (727) 725-6111

    Mease Dunedin Hospital
    (727) 733-1111

    Morton Plant Hospital
    (727) 462-7000

    Morton Plant North Bay Hospital
    (727) 842-8468

    St. Anthony's Hospital
    (727) 825-1100

    St. Joseph's Hospital
    (813) 870-4000

    St. Joseph's Children's Hospital
    (813) 554-8500

    St. Joseph's Women's Hospital
    (813) 879-4730

    St. Joseph's Hospital - North
    (813) 443-7000

    St. Joseph's Hospital - South
    (813) 302-8000

    South Florida Baptist Hospital
    (813) 757-1200

    Winter Haven Hospital
    (863) 293-1121

    Winter Haven Women's Hospital
    (863) 294-7010
      

  • Medical Records Request

    To request your medical record, you can download our printable Release of Information Form. Please print and fill out the form, sign it and mail it to the hospital listed below. If you have any additional questions, please visit our FAQ page or call the appropriate hospitals' Release of Information Department below. 


    Bartow Regional Medical Center
    (863) 519-1412

    BayCare Alliant Hospital
    (727) 734-6200

    Mease Countryside Hospital
    (727) 725-6065

    Mease Dunedin Hospital
    (727) 734-6200

    Morton Plant Hospital
    (727) 298-6300

    Morton Plant North Bay Hospital
    (727) 843-4587

    St. Anthony's Hospital
    (727) 825-1418

    St. Joseph's Hospital
    (813) 870-4665

    St. Joseph's Children's Hospital
    (813) 870-4665

    St. Joseph's Women's Hospital
    (813) 872-3985

    St. Joseph's Hospital - North
    (813) 443-7079

    St. Joseph's Hospital - South
    (813) 302-8249

    South Florida Baptist Hospital
    (813) 757-1235

    Winter Haven Hospital
    (863) 293-1121 ext. 1169

    Winter Haven Women's Hospital
    (863) 293-1121 ext. 1169

    BayCare Outpatient Imaging
    Hillsborough County: (813) 870-4843
    Pinellas/Pasco County: (727) 462-7471

    BayCare Outpatient Laboratories: Contact your physician's office

    BayCare Urgent Care Centers: Contact the individual center where you visited

  • Physician Referrals

    With more than 200 locations throughout the Tampa Bay area, BayCare connects patients to a complete range of preventive, diagnostic and treatment services for any health care need.  To request a physician referral, please call us or complete a physician referral form. Our Customer Service Center is available by to help you 24/7. If this is a medical emergency, please do not call or email us -- call 911 immediately.

    BayCare Customer Service Center
    2985 Drew St.
    Clearwater, FL 33759

    Phone: 1-800-BayCare (229-2273)

    Request a physician referral.










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  • Volunteers