Contact BayCare
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Customer Service
If this is a medical emergency, please do not call or email us -- call 911 immediately.
BayCare Customer Service Center
2985 Drew St.
Clearwater, FL 33759
Phone:1-800-BayCare (229-2273)
Email: Customer Service Form (General Inquiries)BayCare Customer Relations Team
BayCare is committed to providing safe and quality care to all patients served. We welcome compliments, suggestions for improvement, or complaints. Our Customer Feedback Representatives will address your concerns as promptly as possible.
Please let us know how we are doing by filling out our Customer Feedback Form or by calling the corresponding Customer Feedback Department listed below.
Persons with hearing and speech disabilities can reach the above numbers through TDD and other specialized equipment by calling the Florida Relay Service at 711.
Customer Feedback Departments:
BayCare Hospitals: (813) 586-9000
BayCare Behavioral Health Inpatient: (727) 841-6430
BayCare Behavioral Health Outpatient: (727) 315-8605
BayCare HomeCare: 1-800-940-5151
BayCare Medical Group: (727) 532-1379
BayCare Enterprise Care Coordination: (727) 519-1608 -
Billing and Insurance
BayCare is committed to making the cost of health care easier to understand and plan for. To speak with someone about your billing and insurance questions, please refer to the contact information below.
For additional information, please visit our Billing and Insurance page.
Questions about a bill you have received?
- (813) 443-8070 - Hospitals, BayCare Medical Group, Imaging, Laboratories, Behavioral health and Urgent Care
- (800) 940-5151 - BayCare HomeCare
- (727) 394-6620 - BayCare Surgery Center
Questions about a price estimate or patient responsibility for a future service?
(813) 852-3116Questions about financial assistance?
(855) 233-1555Questions for Health Care Navigators?
(855) 404-3334 -
Talent Acquisition
Please call (727) 734-6435 or email us for more information about career opportunities in the following areas. Click here to learn more about Careers at BayCare.
- Bartow Regional Medical Center
- BayCare Alliant Hospital
- BayCare Hospital Wesley Chapel
- Mease Countryside Hospital
- Mease Dunedin Hospital
- Morton Plant Hospital
- Morton Plant North Bay Hospital
- St. Anthony's Hospital
- St. Joseph's Hospital
- St. Joseph's Children's Hospital
- St. Joseph's Women's Hospital
- St. Joseph's Hospital-North
- St. Joseph's Hospital-South
- South Florida Baptist Hospital
- Winter Haven Hospital
- Winter Haven Women's Hospital
- Home Care
- Ambulatory Care
- BayCare Behavioral Health
- BayCare Medical Group
- Urgent Care
- BayCare Mobile Pool
- Regional Departments (Finance, IS, Marketing, Team Resources (HR))
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Foundations
Our foundations raise funds and awareness for each of our hospitals, so they can continue their mission of providing the community with quality, compassionate healthcare.
Learn more about our foundations below:
Morton Plant Mease Foundation
1200 Druid Road South
Clearwater, FL 33756
(727) 462-7036
EmailSt. Anthony's Foundation
1200 7th Ave. N.
St. Petersburg, FL 33705
(727) 825-1086
EmailSt. Joseph's Hospitals Foundation
2700 West Dr. Martin Luther King Jr. Blvd., Suite 310
Tampa, FL 33607
(813) 872-0979
EmailSouth Florida Baptist Hospital Foundation
301 North Alexander Street
Plant City, FL 33563
(813) 757-8478Winter Haven Hospital Foundation
200 Avenue F Northeast
Winter Haven,FL 33881
(863) 291-6732
EmailBayCare Alliant Hospital
Charity Fund
601 Main St., MS#402
Dunedin, FL 34698
(727) 734-6748 -
Hospitals
BayCare's network includes 16 community-based hospitals. If you have any questions or concerns about our hospitals, please complete our Customer Feedback Form or contact us by phone at the appropriate hospital listed below:Bartow Regional Medical Center
(863) 533-8111BayCare Alliant Hospital
BayCare Hospital Wesley Chapel
(727) 736-9999
(813) 914-1000
Mease Countryside Hospital
(727) 725-6111Mease Dunedin Hospital
(727) 733-1111Morton Plant Hospital
(727) 462-7000Morton Plant North Bay Hospital
(727) 842-8468St. Anthony's Hospital
(727) 825-1100St. Joseph's Hospital
(813) 870-4000St. Joseph's Children's Hospital
(813) 554-8500St. Joseph's Women's Hospital
(813) 879-4730St. Joseph's Hospital - North
(813) 443-7000St. Joseph's Hospital - South
(813) 302-8000South Florida Baptist Hospital
(813) 757-1200Winter Haven Hospital
(863) 293-1121Winter Haven Women's Hospital
(863) 294-7010
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Medical Records Request
To request your medical record, you can download our printable Release of Information Form (En Español). Please print and fill out the form, sign it and mail it to the hospital listed below. If you have any additional questions, please visit our FAQ page or call the appropriate hospitals' Release of Information Department below.
Bartow Regional Medical Center
(863) 519-1412BayCare Alliant Hospital
(727) 734-6200BayCare Hospital Wesley Chapel
(813) 914-1140Mease Countryside Hospital
(727) 725-6065Mease Dunedin Hospital
(727) 734-6200Morton Plant Hospital
(727) 298-6300Morton Plant North Bay Hospital
(727) 843-4587St. Anthony's Hospital
(727) 825-1418St. Joseph's Hospital
(813) 870-4665St. Joseph's Children's Hospital
(813) 870-4665St. Joseph's Women's Hospital
(813) 872-3985St. Joseph's Hospital - North
(813) 443-7079St. Joseph's Hospital - South
(813) 302-8249South Florida Baptist Hospital
(813) 757-1235Winter Haven Hospital
(863) 293-1121 ext. 1169Winter Haven Women's Hospital
(863) 293-1121 ext. 1169BayCare Outpatient Imaging
Hillsborough County: (813) 870-4843
Pinellas/Pasco County: (727) 462-7471BayCare Outpatient Laboratories: Contact your physician's office
BayCare Urgent Care Centers: Contact the individual center where you visited
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Physician Referrals
With more than 200 locations throughout the Tampa Bay area, BayCare connects patients to a complete range of preventive, diagnostic and treatment services for any health care need. To request a physician referral, please call us or complete a physician referral form. Our Customer Service Center is available by to help you 24/7. If this is a medical emergency, please do not call or email us -- call 911 immediately.
BayCare Customer Service Center
2985 Drew St.
Clearwater, FL 33759Phone: 1-800-BayCare (229-2273)
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Volunteers
Bartow Regional Medical Center
(863) 701-2141BayCare Hospital Wesley Chapel
(813) 914-1756Mease Countryside Hospital
(727) 734-6262Mease Dunedin Hospital
(727) 734-6262Morton Plant Hospital
(727) 734-6262Morton Plant North Bay Hospital
(727) 734-6262St. Anthony's Hospital
(727) 825-1757St. Joseph's Hospital
(813) 870-4188St. Joseph's Children's Hospital
(813) 870-4188St. Joseph's Women's Hospital
(813) 870-4188St. Joseph's Hospital - North
(813) 433-7136St. Joseph's Hospital - South
(813) 302-8556South Florida Baptist Hospital
(813) 757-1275Winter Haven Hospital
(863) 293-1121Winter Haven Women's Hospital
(863) 293-1121For additional information, please visit our BayCare Volunteer page.
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Compliance and Privacy
Compliance and Privacy concerns are addressed by the Corporate Responsibility Department which promotes a culture of "Doing The Right Thing." There are many federal and state laws and regulations and policies which govern how BayCare conducts business, including HIPAA. The Corporate Responsibility Department works to help ensure BayCare is compliant at a corporate-level and a team member-level, while providing an environment for individuals to express concerns.
Contact Information
Chief Compliance & Privacy Officer: Jeff Durham
Report Privacy (HIPAA) / Compliance Concerns: (727) 519-1610 or toll free (855) 466-6677
Email: Corporate.Responsibility@BayCare.org
Fax: (727) 820-8037For anonymous reporting, please contact us at 1-877-OUR-DUTY. Please note this routes to a 3rd party service.