Contact BayCarePlus® Support
Member/Provider Service
(866) 509-5396 (TTY: 711)*
Enrollment/Non-Member
(877) 549-1741 (TTY: 711)*
Company Headquarters
300 Park Place Blvd.
Suite 170
Clearwater, FL 33759
Telephone lines are open 8am to 8pm, seven days a week. You may reach a messaging service on weekends from April 1 to September 30 and holidays. Please leave a message, and your call will be returned the next business day.
Mailing address and phone number for written customer service, appeals and grievance requests:
BayCare Health Plans
PO Box 30764
Tampa, FL 33630
Interested in Learning More About a
BayCarePlus Medicare Advantage (HMO) Plan?
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Request Your FREE Decision Guide
Download your FREE Medicare Advantage Decision Guide or request a copy by mail.
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Attend a FREE Medicare seminar
Learn more about BayCarePlus plans at a FREE live seminar or webinar.
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Schedule a Personal Consultation
Get your questions answered in a virtual or in-person appointment with a BayCarePlus advisor.
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Talk with a Licensed Medicare Advisor
Discuss your options with a licensed Medicare advisor.