Payments for BayCare can be made: Online, by phone or by mail. An option for online payment includes using the BayCare Health System mobile app, which can be downloaded from the App Store or Google Play.
Please call Customer Service, (727) 851-9627, (813) 443-8072 or (863) 280-6094.
I need help understanding my bill.
Understanding Your Bill (English information sheet)
Understanding Your Bill (Spanish information sheet)
Your balance due could be one of the following reasons: you have not met your insurance deductible, your insurance applied a copay, your insurance applied a co-insurance or the service was a non-covered charge under your insurance plan.
If you mail in a payment, your payment will be applied to the oldest balance outstanding to avoid collection activity. If you want to ensure your payment is applied to the date of service you are paying for, please utilize our online bill pay.
P.O. Box 31696
Tampa, FL 33631-3696
No. BayCare does not charge a transaction fee for paying online or by phone.
Cash payments can be made in person at the facility where you received care.
At the laboratory draw site you signed an Advanced Beneficiary Notice form. This form states that if Medicare deems the test as an uncovered procedure, you will be responsible for the balance due. This can happen, for example, when Medicare will only cover one type of test annually and you need a second test during the same year.
If you discussed anything outside of well issues you may be responsible for a copayment per your insurance. Well visits are for well issues only.
We recommend contacting your insurance company before receiving the vaccine to ensure this is a covered charge under your policy.
Other medical specialists, such as a radiologist or an ER physician, may have provided services during your hospital stay. You will be billed separately for these services.
You selected a specialist as your primary care physician. You need to update your coordination of benefits with your insurance carrier and select a primary care physician, not a specialist.
Payment plans through MedMaxFinance are interest-free for a minimum of the first six months. After six months, a low-interest rate of 5.99% is charged on the outstanding balance.
For hospitals, imaging, and labs, you can request to receive your bills electronically. If you have already received a paper bill and would like to have it resent electronically, please send your request to: EnrollPaperlessStatement@BayCare.org or call Customer Service.
Your insurance company determines your patient responsibility; please contact them with any questions.
We do not discount deductible, co-pay, or co-insurance under any circumstance.
Your first step should be to contact your insurance company.
It is the patient’s responsibility to understand their insurance benefits and coverage. Your provider understands what is recommended for your age and gender, but not the specifics of your insurance benefits.
BayCare has to bill the code that represents the services that are appropriate to your visit.
Your balance is due upon receipt of the statement.
At BayCare, we provide superior health care for all patients, regardless of their ability to pay. If you do not have health insurance, we may be able to help you with your bill. BayCare offers financial assistance to qualified patients. Click here for more information about financial assistance programs or call (855) 233-1555. BayCare also offers customized payment plans through MedMaxFinance. These payment plans are interest-free for the first six months and then offer a low interest rate of 5.99% until your bill is paid. For more information, visit MedMaxFinance.com or call (855) 533-5200. If you ignore your hospital bill, it may be sent to a collection agency and could affect your credit score.
