2024 Report to the Community

Download the full report
A BayCare physician smiles at a young female patient who is smiling in a hospital bed.

Community Benefit - Improving the Health of All We Serve

As a not-for-profit health system, BayCare’s longstanding tradition of caring for the uninsured, the underinsured and the vulnerable in its communities extends beyond hospital walls.

In 2024, BayCare released the progress report on its three-year Community Health Needs Assessment (CHNA) Implementation Plans, efforts that began in January 2023 to improve the well-being of residents across Hillsborough, Pasco, Pinellas and Polk counties.

Providing direct care as well as in-kind and financial support to more than 100 community partners, BayCare’s Community Benefit programs are focused on addressing social determinants of health in three areas: behavioral health; access to health and social services; and exercise, nutrition, and weight.

Celebrating 20 Years of BayCare's Mobile Medical Clinic
From physicals to immunizations, vision screenings to sick care, we’re here to make a difference—one family at a time.
Librarian's Life-Changing Health Discovery with Higi Machine
Discover how a day at work led librarian Jessica Meredith to a life-changing health discovery with a Higi Smart Health Station.
Transforming Lives and Tackling Homelessness
Learn about this powerful partnership between BayCare and the New Port Richey Police Department.

Community Benefit Impact at a Glance

Over the 18 months from Jan. 1, 2023, through June 30, 2024, BayCare Community Benefit initiatives supported:

  • 51 Mental Health First Aid courses with 674 graduates
  • 187,732 FindHelpFlorida searches leading to 48,746 interactions with social service programs
  • 17,926 Healing Bags containing two to three days of nonperishable food given to patients being discharged who identified as food insecure
  • 42 Feeding Minds school-based food pantries, which distributed more than 2 million pounds of food
  • 140,000 free health screenings for blood pressure, stroke, diabetes and other conditions

BayCare provided primary care access to thousands of patients through a mobile clinic, a community health bus and by staffing and supporting free clinics.

Community Benefit County Highlights

Here are a few examples of the county-specific programs supported by BayCare Community Benefit during the first 18 months of the CHNA plan:

  • In Hillsborough County, the BayCare Kids Mobile Medical Clinic provided services to over 1,500 patients, including 3,000 immunizations, free of charge.
  • In Pinellas County, four BayCare-supported clinics delivered 27,070 free office visits to 9,184 patients.
  • In Polk County, with BayCare support, The Mission of Winter Haven distributed over 18,000 hygiene kits to individuals experiencing homelessness.
  • In Pasco County, BayCare’s support helped the Good Samaritan Health Clinic prevent over 1,200 emergency room visits, and enabled Farmworkers Self-Help to provide Narcan to nearly 1,500 individuals to combat drug overdoses.
A donut graph shows the breakdown of BayCare's $467 million of community benefit in 2024.

2024 Community Benefit

Community Benefit figures include Medicaid and other income-based programs, charity care, and unbilled community services. All of these are measured in unreimbursed costs.

■ $272 Million

Medicaid/Income-Based Programs

Patients with some insurance but not enough to cover their medical bill.

■ $107 Million

Charity Care

Patients with no insurance.

■ $88 Million

Unbilled Community Services

Health professional education, community health improvement services, research, cash and in-kind donations, community-building activities and more.