Employee Assistance Program

An employee assistance program (EAP) is a work-based benefit to help employees resolve problems that may be adversely affecting their professional and personal lives. The BayCare EAP model is based on nationally accepted standards for short-term, solution-focused counseling to help better manage challenges which may otherwise have a negative impact on employees’ abilities to realize their fullest potential. Our philosophy is to deliver an EAP service that provides employees with the tools necessary to build resilience in a fast paced, dynamic society.

When employees face stressful challenges outside of work, they bring that stress to work. Organizations looking to support employees’ emotional well-being offer EAP benefits to help employees meet unexpected challenges, stay engaged in their work environment, and achieve an overall positive productive and personal experience in their work endeavors.

BayCare began its EAP services in 1992 by taking care of those who we’re most close to – our own team members. Today, nearly 29,000 BayCare team members and their dependents are supported by the BayCare EAP, and nearly 70 businesses, non-profit organizations, municipalities, colleges, faith communities and independent private schools throughout Florida are currently utilizing BayCare’s suite of assistance programs. BayCare was the first free-standing EAP provider in Florida to receive national and international accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) and has maintained this prestigious recognition since 2002.

EAP can help employees struggling with:

  • Alcohol and substance use
  • Anger management
  • Anxiety
  • Grief
  • Financial stress
  • Relationship issues
  • Stress
  • Personal problems
  • Family concerns

Learn more about bringing BayCare's Employee Assistance Program to your organization: Email. You can also review our EAP FAQs.

If your organization already partners with BayCare for EAP services, contact us to learn how to access your EAP benefits.

If you are experiencing an emergency, dial 9-1-1 immediately.

If you are thinking about suicide, are worried about a friend or loved one, or would like emotional support, dial (800) 273-8255 to reach the National Suicide Prevention Lifeline 24/7.

For local health and human services resources and information outside of our registration center hours, call 2-1-1 to reach Tampa Bay Cares for free, confidential help.

For youth and young adults 25 years and younger in Pasco and Hernando counties, the Mobile Crisis Response Team (MRT) at BayCare Behavioral Health provides on-site mental health crisis intervention and management.

  • In Pasco County, call (727) 372-HELP (727-372-4357).
  • In Hernando County, call (352) 467-OKAY (352-467-6529).

Webinar Videos

August 2024 - Grief and Loss: The Road to Recovery
Grief and loss impacts all dimensions of our lives. If you or someone you care about is struggling with loss, this session will help you explore how a holistic approach to creating a plan for healing can help you find hope along your journey.
July 2024: Minority Mental Health
Breaking through the stigma of mental health is challenging, particularly if you’re concerned with deviating from cultural values. Your mental health matters, so connecting with a professional who understand your cultural and/or religious background and can apply those values in a therapeutic setting can make the journey more impactful.
June 2024: Trauma 101
An estimated 70% of adults in the U.S. have experienced a traumatic event at least once in their lives. This session will define trauma; review psychological, behavioral, and physical responses to trauma; and identify healthy coping skills.
May 2024 - Shift Happens: Coping with Change
The only constant in life is change, but why is it so hard? Whether the change is breaking a bad habit or adopting a new skill, approaching change with a positive mindset can help ease the pain. The first step is to shut down your negative self-talk and embrace the shift.
April 2024 - What Happens in a Therapy Session
Have you ever wondered what happens in a therapy session? You are embarking on a new journey, sharing your deepest thoughts and feelings with a total stranger, so it's normal to be nervous. Gaining a better understanding of therapy can help ease the uncertainty.
March 2024 – Flight, Fight, Freeze, or Fawn
The flight, fight, freeze or fawn response is our body’s automatic and primitive reaction to protect us from real or perceived harm. However, at times we may think we’re in danger when in reality things are fine. This session provides an understanding of how these responses work and how we can better manage our response to stress.
February 2024 – Caring for the Caregiver
While taking care of your loved one is important, it is just as important to take care of yourself. Join us as we look at what self-care means for caregivers and learn strategies to help you find meaning, purpose, and accomplishment in your caregiving experience.
January 2024 - Maximizing Your EAP Benefit
Ready to make your health a priority? EAP is here to help! Join us as we provide an overview of EAP services so you can have a trusted professional guide you through life's challenges.
December 2023 - Destressing the Holidays
Traveling, shopping, and eating, OH MY! The holiday season is a time of quick and significant shifts in your life. These changes challenge us to manage our stressors and focus on better decision making. Join us as we discuss tools to help reduce stress and find a healthy balance for your physical and emotional wellbeing.
November 2023 - Grief and Loss
Grief and loss impact all dimensions of our lives. If you or someone you care about is struggling with loss, this session will help you explore how a holistic approach to creating a plan for healing can help you find hope along your journey. 
August 2023 - The Art of Listening
What’s easier than just hearing what a person has to say? Hearing isn’t necessarily listening, nor is it always listening well. Hearing, under normal circumstances, comes without effort. Join us to enhance your art of listening and hearing with thoughtful attention.
July 2023 - Goal Setting & Time Management
Every journey starts with a single step, and often those steps are appointments on our calendars. Before scheduling that next appointment, ask yourself if it will help on your journey to achieving your goals. Join us as we explore how our actions today can help or hinder our path to success.
May 2023 - Push Pause on People Pleasing
Respect and honesty are essential to positive relationships. However, healthy boundaries that define appropriate physical and emotional limits are crucial for self-care and positive connections. Join us to learn how to identify and set healthy boundaries with our relationships.
March 2023 - Mental Health 101
About 25% of American adults have a mental health condition, yet there’s still a stigma associated with mental illness. The first step to breaking those barriers is understanding mental illness. This session provides an overview of common mental health disorders, the barriers to accessing care, and what you can do to help bust the stigma associated with mental illness.
February 2023 - Healthy Relationships
We have relationships within all aspects of our lives. Whether it’s our loved ones, co-workers, or friends, having a healthy connection is key to mutual respect and positive communication for a thriving relationship. Join us as we learn the five love languages as well as tips to help communicate in a more impactful way.