BayCare Health System announced today that C. Todd Jones, chief ambulatory services officer, is stepping into an expanded role. Starting immediately, Jones will also lead the not-for-profit’s strategic efforts and have the dual title of chief strategy officer and chief ambulatory services officer.
In his expanded role, Jones will be instrumental in shaping BayCare’s long-term strategic direction to ensure it remains strong and vibrant to serve the communities of West Central Florida. He will drive the assessment, development and execution of business strategies to ensure BayCare delivers the highest-quality academic care in existing and new markets.
Simultaneously, Jones will remain BayCare’s chief ambulatory services officer, ensuring alignment across ambulatory services and broader organizational goals including enhancing patient access and optimizing care delivery. Ambulatory services include the health system’s laboratory, home care, imaging, ambulatory surgery, telehealth – including BayCare Virtual Hospital – and urgent care services.
“Todd has proven time and again to be an asset to BayCare as someone who welcomes and nurtures new ideas and excels at executing them,” said Stephanie Conners, MBA, BSN, RN, BayCare’s president and CEO. “He has long been an informal strategy leader for BayCare and is a natural choice for this role. I am excited to have him leading BayCare’s efforts to ensure we are adapting to the future needs of our patients and region.”
“I am honored to expand my role as chief strategy officer and chief ambulatory services officer,” Jones said. “This opportunity allows me to build on BayCare’s legacy of compassionate care while driving bold strategies that position us for long-term success to serve the communities in West Central Florida.”
Jones is a veteran BayCare leader, first joining the organization as vice president for ambulatory services in 2018. He became chief ambulatory services officer in 2023. He has played a pivotal role in expanding BayCare’s outpatient footprint, adding multiple ambulatory care sites across West Central Florida, including the Tampa Bay area. He launched programmatic initiatives that led to the BayCare Ambulatory Surgery Centers being recognized by the American Nurses Credentialing Center as the first in the nation to achieve Pathway to Excellence designation. Under Jones’ leadership, BayCare’s imaging and laboratory services have earned national recognition for exceptional patient experience, with multiple sites honored by Press Ganey as recipients of both the Guardian of Excellence and Pinnacle of Excellence Awards, placing them among the top-performing health care facilities in the country.
Prior to joining BayCare, Jones spent over two decades with Baptist Health System in central Kentucky and Indiana, where he held several leadership roles, including president of Baptist Health Richmond. A native of Kentucky, he earned both his bachelor’s degree in health science and master’s degree in health administration from the University of Kentucky.
With Jones’ appointment, BayCare is poised to continue its commitment to delivering high-quality, compassionate care while strategically positioning itself for future growth and improved patient access across West Central Florida.
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