If you are experiencing a medical emergency, please dial 9-1-1. For minor illnesses and injuries, visit BayCare Urgent Care for additional information and a list of locations.
The Winter Haven Hospital Emergency Department has expanded, and is now more efficient than ever before. We offer convenient, efficient medical treatment for minor or major emergencies and illnesses, ranging from lacerations, sports injuries and the flu to heart attack or stroke symptoms.
Our goal is to provide accessible, compassionate, comprehensive, high-quality acute health care to patients of all ages. When every second counts you can count on our highly trained staff and physicians to provide your emergency care in a safe and comfortable environment. Whatever the need, we are here for you, 24 hours a day, seven days a week.
Our experienced team of physicians, physician assistants, nurse practitioners, registered nurses and patient care technicians treat emergency conditions, provide advanced imaging services and offer surgical services here in the hospital if patients need further treatment.
At Winter Haven Hospital, your child is a BayCare Kid. We provide compassionate, family-centered care for pediatric patients in emergency rooms specially for children.
Our Pediatric Emergency Center at Winter Haven Hospital's services include:
We can manage any emergency your child may have and, if necessary, we can arrange for immediate transportation to the St. Joseph's Children's Hospital Steinbrenner Children’s Emergency and Trauma Center.
Available medical and surgical specialties include:
When you’re having an emergency, but it isn’t an emergency, emergency – you can still be treated quickly and efficiently in our Vertical Bed Area.
Below are just a few of the conditions we treat in the Vertical Bed Area:
Get answers to the most frequently asked questions about the Winter Haven Emergency Department:
Will I have to wait to see someone for treatment?
It is often difficult to understand why there can be a long wait time in the Emergency Department. Patients are seen in order of severity of injury or illness as determined by qualified Triage Nurses and the Charge Nurse. Our staff is dedicated to meeting your needs as quickly as possible and wants you to be comfortable while you wait. Members of the Emergency Department’s Guest Services are available 24 hours a day to assist you with your needs while you wait. We appreciate your patience and understanding and appreciate your comments and feedback as they help us improve our services.
What should I expect when I visit an Emergency Department?
Upon arrival you will be greeted by Guest Services staff and triaged. During the registration process you may be asked to provide basic personal and billing information. Having a driver’s license or another source of identification and insurance information available will expedite this process.
Who will decide when I will be seen by the doctor?
Your condition will be assessed in our triage area by qualified nursing personnel. In some circumstances testing may begin while you wait in the lobby. If at any time your condition changes or worsens, please let the Triage Nurse know immediately.
What happens when I am taken into the Emergency Department from the waiting room?
You will be placed in a patient care area and given instructions that will help us expedite your care. You will be given a gown and bag for your belongings and if appropriate you will be asked to remove clothing that will restrict your exam. Some treatment areas utilize hall beds. In the event you are placed in a hall bed every attempt will be made to ensure your privacy and protect your belongings at all times.
Complete assessments will be performed, and your physician may order assorted tests requiring blood and urine samples. IVs may be started. Result times vary dependent on the tests ordered. Your nurse and care team are available at all times to answer any questions you have regarding your care and testing.
Food and drinks may be withheld due to testing requirements. If your stay becomes extended, nourishment may be provided as appropriate.
What happens after I am seen by the Doctor?
Most patients are discharged home with written instructions, prescriptions and directions to follow-up with their primary physician. If you require admission, you will be transported to your inpatient bed as soon as it becomes available.
Can a family member go into the Emergency Department with me?
Visitor passes are available at the Registration Desk. Adult patients may have a family member or visitor at their bedside; however, space is limited and during exams guests may be asked to step out to provide privacy for our patients.
Minors may not receive routine care without parental consent. Children present a unique challenge in that they are often wary of strangers and may not be able to communicate their problem or pain. At no time should a child be left unattended and side rails should remain up at all times. In rare instances you may be asked to step outside the room while an exam or procedure is performed. If so, the reasons will be clearly explained.
How can I help the nurses and doctors caring for me in the Emergency Department?
Winter Haven Hospital’s Emergency Department staff is unable to answer questions of a medical nature for patients not treated in the Emergency Department. If you are experiencing a medical emergency, please call 911 immediately.
Winter Haven Hospital Emergency Department
200 Avenue F NE
Winter Haven, FL 33881
(863) 293-1121
Directions
