Contact Us

  • Customer Service

    At BayCare Medical Group, we value the questions and feedback from our patients, community and those we serve. We look forward to serving you. In general, our corporate hours of operation are Monday - Friday, 8am-5pm. Some departments or staff may have slightly earlier or later hours.  Our corporate office is not open on the weekends. If this is a medical emergency, please do not call or email us -- call 911. 

    BayCare Medical Group Customer Service Center
    P.O. Box 6120
    Clearwater, FL 33758

    Phone: (727) 532-0002

    Fax: (813) 635-2653

    Customer Service Form

  • Your Opinion Matters

    BayCare Medical Group is committed to providing safe and quality care to all patients served. We would like to hear from you. We welcome compliments, suggestions for improvement, or complaints. Our Customer Service Representatives will address your concerns as promptly as possible. Persons with hearing and speech disabilities can reach the above numbers through TDD and other specialized equipment by calling the Florida Relay Service at 711.

    Phone: (727) 532-1379


    Customer Feedback Form

  • Medical Records Request

    To request your medical records from BayCare Medical Group, please call (877) 237-1980.

    If you need your medical records from a BayCare Hospital, please complete the Release of Information form and mail it to the appropriate hospital, or call the hospital's Release of Information Department: 

    Bartow Regional Medical Center
    (863) 519-1412

    BayCare Alliant Hospital 
    (727) 734-6200

    Mease Countryside Hospital 
    (727) 725-6065

    Mease Dunedin Hospital 
    (727) 734-6200

    Morton Plant Hospital 
    (727) 298-6300

    Morton Plant North Bay Hospital 
    (727) 843-4587

    St. Anthony's Hospital 
    (727) 825-1418

    St. Joseph's Hospital 
    (813) 870-4665

    St. Joseph's Children's Hospital 
    (813) 870-4665

    St. Joseph's Women's Hospital 
    (813) 872-3985

    St. Joseph's Hospital - North 
    (813) 443-7079

    St. Joseph's Hospital - South 
    (813) 302-8249

    South Florida Baptist Hospital 
    (813) 757-1235

    Winter Haven Hospital 
    (863) 293-1121 ext. 1169

    Winter Haven Women's Hospital 
    (863) 293-1121 ext. 1169

    BayCare Outpatient Imaging
    Hillsborough County: (813) 870-4843
    Pinellas/Pasco County: (727) 462-7471 

    BayCare Outpatient Laboratories: Contact your physician's office 

  • Physician Referrals

    With more than 500 physicians throughout the Tampa Bay area, BayCare Medical Group connects patients to a complete range of preventive, diagnostic and treatment services for any health care need.  To request a physician referral, please call us or complete a physician referral form. Our Customer Service Center is available by to help you from Monday-Friday, 8:00am to 5:00pm. If this is a medical emergency, please do not call or email us -- call 911 immediately.

    Phone: (866) 732-0004

    Request a Physician Referral

  • Pay My Bill

    BayCare Medical Group patients can make payments online at

  • Careers

    BayCare Medical Group, part of BayCare Health System, offers exciting and rewarding career opportunities throughout the Tampa Bay area. Explore career opportunities with BayCare Medical Group: