BayCare Medical Records FAQs

Who can sign the Release of Information form?
Any of the following people can sign the Release of Information form:

• Patient – 18 years of age or older
• Legal next of kin
• Emancipated Minor
• Healthcare Surrogate
• Medical Power of Attorney (must state medical information in POA)

Can I get all my records from the Medical Records Department?
No, certain records must be requested from their respective departments.  Examples of records that must be obtained from departments include radiology, nuclear medicine and cardiology films.

How long does the hospital keep my records?
We keep your medical records for 10 years.

How long will it take you to process my request?
We generally take 4-5 business days to fulfill your medical records request. Additional time may be required for certain requests. We will call you to come and pick up your records if you do not want the copies mailed.

Can you send my medical records to my doctor for me?
Yes, we will be happy to fax or mail your records at no charge to your doctor’s office or treatment center. Please indicate this information on the Release of Information Request form.

Is there a charge for copying my medical records?
Charges are per page, postage and sales tax may apply. We accept Check, Money Orders, Debit or Credit Cards. We do NOT accept CASH at this time.

Can I request a copy of a birth certificate from you?
You can obtain a copy of a birth certificate from:

The Office of Vital Statistics 

Pinellas 
8751 Ulmerton Road, #1700, Largo, FL 33771
Phone: (727) 507-4330

205 Dr. Martin Luther King Jr. St. N., St. Petersburg, FL 33701
Phone: (727) 824-6900

Pasco
5640 Main St., #100 New Port Richey, FL 34652
Phone: (727) 841-4425

Hillsborough
307 N. Michigan Ave., Plant City, FL 33563
Phone: (813) 635-5200

4100 W. Dr. Martin Luther King Jr. Blvd., Tampa, FL 33614
Phone: (813) 635-5200

212 S. Moon Ave., Brandon, FL 33511
Phone: (813) 307-8002

Polk
1290 Golfview Ave., Bartow, FL 33830
Phone: (863) 519-7900

I have additional questions. Is there a number I can call to talk with someone?

Yes, please call the appropriate hospitals Release of Information Department below.