Rachael L. Jean-Claude, MD

The office staff is always friendly. Response times to my portal messages are quick.

Provider spends time with you and listens and addresses concerns

30 minutes late to my room...very rushed in the appointment. Impersonal.....ran through a medical history script, and never took the time to really learn anything about me as a new parent.

Dr. Jean Claude did not listen to my concerns. She reviewed my bloodwork and talked to me not with me. She didnt even examine me. I expressed concerns about anxiety and not sleeping well. She prescribed something to help me sleep, but it seemed Rushed. She was not warm and comforting. She was all about business, making very little eye contact. It left me feeling unseen, unheard and rushed. Im going to be looking for a new primary physician and Im not sure I will stay with Baycare.

Excellent

Very friendly very interested in what I had to say did not rush me

Dr. Jean-Claude is a great doctor. Very friendly caring understanding of my health issues.

Dr. Jean-Claude is a caring provider who I am very happy with. I hope she will always be my doctor.

Dr. Jean-Claude has remains an excellent primary care provider. She demonstrates clear expertise in her field and does a great job explaining concepts and potential treatment options. She was also very thorough in ensuring that I was in good state of both physical and mental health.

My Dr is amazing.

I came to my provider to address a flare up of a condition that I have had for 8 years. During my appointment I asked if this Is something she was equipped to treat or If I should go to a specialist. She assured me that this Is a condition that she treated and that I did not need to go to a specialist. I was grateful because I did not currently have a specialist to go to.When I was told what medication she was going to put me on, I stated I have been on that medication previously without any improvement. In the office, she told me she was going to provide me something different and when I went to the pharmacy to pick it up it was the same medication I told her not to provide. I left a message in my patient portal stating I was still in constant pain and needed a prescription to treat that. She prescribed me a different medication that did not help me with the pain. After asking 3 times to order an MRI, she ordered an X-Ray. After my x-ray she told me to follow up with my specialist, even though she told me multiple times that I did not have one. There were 5 different occasions I said I was in constant, intense pain Including in office, patient portal, and voicemail. Never was I prescribed something to address the pain. After my x-ray my doctor finally stated I can take Ibuprofen for multiple herniated discs, disc bulges, vertebrae Inflammation and swelling. I waited a day for my doctor to put the ibuprofen prescription in at my pharmacy. After nothing, I went to the office to remind her. Almost 3 weeks now and she has still yet to put prescription in. This provider did not listen to me and did not treat me as an adult with autonomy. My condition and pain was drawn out due to lack of belief in her patient and lack of attention. I do not recommend this provider.

Very good

Always a great experience. A good mixture of professionalism and personal touch for the patient.

Generally too hard to get in to see. Unlike other doctors who I saw as PCP with BayCare, every visit feels like she doesnt know me, is reading from her laptop, no prior review to at least give the perception that she is prepared, knows me.

She is excellent.

Treated me with respect and helped me understand treatment.

Good

Good

Good!

Excellent

Dr Jean-Claude is curt and appears uncaring. I will be looking for a new primary care physician.

Dr. Jean-Claude is very compassionate and professional. She took time to answer my questions.

She is wonderful to work with!

Not only is she a fantastic doctor she is such a people friendly, and very educated and knowledgeable. Person made talking simple.

Very good. I always feel able to talk and be heard by my doctor. Always works to help me.

Not empathetic

Extremely knowledgeable and understanding of my concerns.

Very good

They both were pleasant and helpful

Excellent bedside manner

All was good.

Excellent

My care provider seems very engaged and updated for my appointments. You can tell she has engaged in the process even before entering the exam room.

Great doctor-active listener which is a plus.

All good, good understanding of my overall wellbeing

Dr. Jean-Claude is always well informed when she walks in the room. I find her to be on top of current treatment/medicines available when you need them.

Very good

Always great

She spent a great deal of time with me.It was a very good visit.

Dr. Jean-Claude is knowledgeable, great communication skills, and I trust her judgment.

Excellent.

Awesome

Good

Doctor always listens and explains things that are easy to understand.

Dr was excellent

Good

Love her!!

Dr. Jean-Claude is always pleasant, caring and listens.

Excellent. Willing to listen and to share info

Normally nurse visit after doctors visit and show the way out this time doctor finish talking to me and said this way is exit .

Great

Nothing bad.

Excellent

Very disorganized. Very poor office.

Dr Jean-Claude takes a great approach to her treatment, listening first and reviewing the area of concern. Goes back through notes on a true understanding of what may be causing the problem. Finally explaining the approach on treatment.

Dr. Racheal actively listens to my concerns and together we decide on the best treatment for me.

Great

Excellent excellent

Dr. Jean-Claude is always very organized & takes her time with your visit. She reviewed my cardiac concerns since I was hospitalized with Covid & had all of my records. She sits down & listens to & addresses any concerns. Dr. Jean-Claude always presents has being kind & caring.