Hayley Roberson, APRN

Excellent

I dont think this provider gave the right emotional care to me in this visit. I have a history of bladder cancer (received a cystectomy almost 5 years ago and have been cancer free since then), so when I noticed pain and discharge in my left nipple, I was concerned. When I mentioned during my office visit that I was wondering if hormones could cause that since I had just received some hormone pellets a few weeks before, this provider immediately discounted that since I have had hormone pellets before and didnt have that response before. (Dont hormones fluctuate, so couldnt this still be a possibility) When I asked her what else could cause that, she simply said cancer. Well, OBVIOUSLY that could be a cause - did that need to be your first response So when I asked what else could be a cause, she just said hormones, which she had just told me she didnt think it could be hormones in my case. So, youre telling me that you think it is cancer when you dont know Why do that to someone When I got home, I google searched and found all kinds of other causes for my symptoms, but I only heard 2 possible causes from her, and really only 1 (cancer) since she basically said it wouldnt be hormones since I havent reacted that way before. I think that could have been handled WAY better, and I am hoping for other patients sake this provider is given some good emotional intelligence guidance.

My Dr left the practice.When I went to make my appointment for my annual visit and they put me with ARNP Roberson. She prescribed bloodwork and an ultrasound and I have yet to hear from her on those results. I mentioned that I was having issues with my ears being very itchy and she told me it was allergies and to take an allergy medication. I asked her if there was an alternative Drops or something of that nature and she said I could look it up online. I am two weeks post visit and I have a severe ear infection. I need a primary care doctor, but I dont think Ill be seeing her again.

It was my first time with this care provider and I was really glad to have her and will continue to use her as my primary car provider very nice easy to talk to great overall experience

She was also wonderful. Clearly explained everything, made me feel comfortable and heard.