NCCPA National Commission Certification of Physician Assist
Gender
Female
Provider Comments
309 Reviews, 75 Comments
4.5/5
3/27/2024 | BayCare Verified Patient
Very good listen to my situation.
4.5/5
3/2/2024 | BayCare Verified Patient
All ok
4.9/5
2/25/2024 | BayCare Verified Patient
Excellent
4.9/5
2/11/2024 | BayCare Verified Patient
Nice.
4.9/5
2/9/2024 | BayCare Verified Patient
Was wonderful
4.9/5
2/3/2024 | BayCare Verified Patient
Great provider who respects my role in my medical care
5/5
1/26/2024 | BayCare Verified Patient
Great
5/5
1/19/2024 | BayCare Verified Patient
Great medical and customer service.
5/5
1/5/2024 | BayCare Verified Patient
I feel I was listened to! Not rushed, or a part of an assembly line!
4.9/5
12/22/2023 | BayCare Verified Patient
Very good
4.9/5
12/15/2023 | BayCare Verified Patient
During the visit, Brinkley was knowledgeable, easy to speak with, Interested In what I had to say. I was previously diagnosed with an extremely rare hereditary disease, I brought a brochure about It. Brinkley was eager to learn more about It and willingly took the brochure to research more. I was completely Impressed as my previous primary didnt even acknowledge It.
4.9/5
12/15/2023 | BayCare Verified Patient
Good
4.9/5
12/9/2023 | BayCare Verified Patient
Very good and considerate good
4.9/5
12/8/2023 | BayCare Verified Patient
Good
4.9/5
12/8/2023 | BayCare Verified Patient
Very happy with the level of care I get from Brinkley.
4.9/5
11/10/2023 | BayCare Verified Patient
Dr. Brinkley is bright, helpful and shows great care and concern.
4.9/5
11/3/2023 | BayCare Verified Patient
Brinkley is always very compassionate and listens to issues and its always willing to help
4.9/5
11/3/2023 | BayCare Verified Patient
I feel fortunate having Dr. Brinkley. I like the smaller office, attentive staff, too.
4.6/5
10/28/2023 | BayCare Verified Patient
I agreed to accepting the assistant to the MD on this visit.
4.6/5
10/27/2023 | BayCare Verified Patient
Seems knowledgeable
4.6/5
10/27/2023 | BayCare Verified Patient
The provider was very friendly.
4.6/5
10/20/2023 | BayCare Verified Patient
Professional and pleasant she discussed my condition answered my questions and provided the referral and refilled medication.
4.9/5
9/29/2023 | BayCare Verified Patient
All I can say is the entire place is top notch!!
4.9/5
9/29/2023 | BayCare Verified Patient
She listened and wasnt dismissive.
4.9/5
9/16/2023 | BayCare Verified Patient
My care provider involves me in every decision-making process, offers suggestions, and provides alternatives to treating my health conditions.
4.9/5
9/15/2023 | BayCare Verified Patient
Good
4.9/5
9/1/2023 | BayCare Verified Patient
Answered questions. Gave information on blood test and what I needed to work on as far as bringing blood sugar down a few points and getting cholesterol down a bit.
4.9/5
9/1/2023 | BayCare Verified Patient
Good visit.
4.9/5
8/30/2023 | BayCare Verified Patient
All good. She made good decisions with regard to tests I should have. I appreciate her professionalism and proactive care.
4.9/5
8/2/2023 | BayCare Verified Patient
Brinkley is an exceptional provider -- smart and caring
5/5
7/26/2023 | BayCare Verified Patient
When asking/ discussing labs, Ms. Trueheart was willing to discuss.
5/5
7/12/2023 | BayCare Verified Patient
Good
5/5
7/12/2023 | BayCare Verified Patient
She has a very kind disposition and gives information in a way I can understand easily. I trust her knowledge.
4.9/5
6/7/2023 | BayCare Verified Patient
ALL GOOD
4.8/5
5/12/2023 | BayCare Verified Patient
Brinkley is extremely knowledgable and goes above and beyond to keep me healthy with my few medical issues.
4.8/5
5/11/2023 | BayCare Verified Patient
Poor experience. Scheduling me for something I did not request, constant miscommunication and telling my parents something different than I am told, as well as lab work needing re-do four times due problems show inefficiency.I will say myself and my parents were all new patients. Dr. Baker seems very attentive and well versed in his field and exhibits true listening and care for the patient. The Way the office is being run and the kind yet detached ways of the staff, poor communication, and the ways computer notes and lab or appointment entries are done are all concerning, yet this seems pretty standard in the industry today.Everything seems inefficient and lacking a desire for correctness or quality.I will need to continue to look for a better doctor for all of us. This place seems easier to get an appointment and the staff seem more kind than many, but whatever is happening with the industry and how offices are being run is not good. Entering things into billing and scheduling poorly or like a factory process and getting a lot of it wrong is not acceptable when it comes to many things much less your health.
4.8/5
5/10/2023 | BayCare Verified Patient
Always very pleasant and thorough. She is knowledgeable and truly wants to help accomplish whatever my healthy goals are.
4.8/5
5/10/2023 | BayCare Verified Patient
She has corrected a very bad BP prescription experience from previous Doctors. My BP is now under control.
4.8/5
5/3/2023 | BayCare Verified Patient
Good.
4.9/5
4/28/2023 | BayCare Verified Patient
All good
4.9/5
4/23/2023 | BayCare Verified Patient
Ms. Trueheart provided excellent care. A change in medications has had a positive affect on my all-around health
4.9/5
4/16/2023 | BayCare Verified Patient
Good
5/5
3/25/2023 | BayCare Verified Patient
I have seen Brinkley for several years now, and shes always an excellent care provider
4.8/5
2/4/2023 | BayCare Verified Patient
She listened to my problems
4.5/5
1/25/2023 | BayCare Verified Patient
I will change primary. She talked about prescription never ordered them. I had to call back. She never took a urine analysis. Had to come in the next day and then she proceeds to say I meant to get that when you were here yesterday. Really Then other stuff happened.
4.5/5
1/20/2023 | BayCare Verified Patient
She was great caring and listened to all my concerns
4.5/5
1/14/2023 | BayCare Verified Patient
Brinkley is very knowledgeable.
4.5/5
1/4/2023 | BayCare Verified Patient
I like Trueheart she listen to my questions and take the time with me
4.9/5
12/28/2022 | BayCare Verified Patient
The nurse was professional, efficient and informative. She explained the process that would occur during the office appointment. She answered questions and concerns.
4.9/5
12/22/2022 | BayCare Verified Patient
Great team
4.9/5
12/22/2022 | BayCare Verified Patient
Very friendly staff very little wait time before I saw Brinkley
4.9/5
12/19/2022 | BayCare Verified Patient
All good
4.9/5
12/16/2022 | BayCare Verified Patient
Efficient and pleasant
5/5
11/12/2022 | BayCare Verified Patient
Perfect & intelligent
5/5
11/9/2022 | BayCare Verified Patient
Brinkley took over my care when my PCP retired. She is very kind and considerate and always allows me to discuss all concerns. Very good bedside manner and I trust her care.
5/5
11/4/2022 | BayCare Verified Patient
Dr. Trueheart is very professional, smart and attentive.
4.8/5
10/19/2022 | BayCare Verified Patient
Good experience
4.8/5
10/16/2022 | BayCare Verified Patient
Excellent
4.9/5
9/30/2022 | BayCare Verified Patient
Perfectly fine
4.9/5
9/25/2022 | BayCare Verified Patient
Great!
4.7/5
8/19/2022 | BayCare Verified Patient
Good
4.7/5
8/17/2022 | BayCare Verified Patient
Love it here
4.7/5
8/12/2022 | BayCare Verified Patient
Good
4.7/5
8/12/2022 | BayCare Verified Patient
I needed a pharmacy review by my insurance company for a very expensive prescription. I had to call repeatedly requesting the office to fax the form and as of 11/2 weeks later, and 4 phone calls, I am still waiting for the form to be faxed to my insurance company. Thank god its not a matter of life and death.
5/5
7/19/2022 | BayCare Verified Patient
Brinkley always excellent
5/5
7/8/2022 | BayCare Verified Patient
Really seems to care
4.9/5
6/23/2022 | BayCare Verified Patient
I receive great care and concern from this office.
4.9/5
6/16/2022 | BayCare Verified Patient
Good
4.9/5
6/6/2022 | BayCare Verified Patient
I think, to no fault of Ms. Truehearts, she did not have my medical history since change in office and perhaps software
4.9/5
6/1/2022 | BayCare Verified Patient
Brinkley is the best! She answered every question I had. She took her time and listened to my health concerns
4.9/5
5/17/2022 | BayCare Verified Patient
Very good
4.9/5
5/11/2022 | BayCare Verified Patient
Concerned and listened to me
4.9/5
5/9/2022 | BayCare Verified Patient
No problem. Well qualified with a good handle on health care.
4.9/5
5/8/2022 | BayCare Verified Patient
I always feel I get the best help to my needs
4.6/5
4/27/2022 | BayCare Verified Patient
VERY personable, caring, attentive, knowledgeable, communication skills.
Patient Reviews
All reviews have been submitted by patients after seeing this provider. To learn more click here.
4.8/5 Overall Rating
Provider Explained Things Clearly 4.9/5
Provider Listened Carefully 4.9/5
Provider Was Easy To Understand 4.8/5
Provider Knew Medical History 4.6/5
Provider Showed Respect 5/5
Provider Spent Enough Time 4.9/5
Rate Your Provider 0-10 4.8/5
309 Reviews, 75 Comments
4.5/5
3/27/2024 | BayCare Verified Patient
Very good listen to my situation.
4.5/5
3/2/2024 | BayCare Verified Patient
All ok
4.9/5
2/25/2024 | BayCare Verified Patient
Excellent
4.9/5
2/11/2024 | BayCare Verified Patient
Nice.
4.9/5
2/9/2024 | BayCare Verified Patient
Was wonderful
SEE ALL REVIEWS
Doctor Bio
Brinkley Trueheart is a certified physician assistant with BayCare Medical Group, serving
the Winter Haven community. She completed her undergraduate studies from the University of Florida
in Gainesville, Florida and then earned her graduate degree in physician assistant studies from Nova
Southeastern University in Orlando, Florida.
Brinkley is a trained medical professional who works with doctors to provide care and treatment to
patients. She is a dedicated and motivated physician assistant that strives to work effectively and
efficiently, while engaging in a personal relationship with her patients.