Ann Marie Phelps, APRN

Anne is great. I am glad I chose to see her

Very good

Ann Phelps, APRN has been a great replacement for Dr. who retired. This is saying something, because in my opinion Dr was THE BEST DR I EVER HAD!

Good

Very good

Great

I couldnt ask for a better provider. There is very little wait time, she is friendly, professional, and knowledgeable.

Dr Ann Phelps really listens to me. I believe she wants me to be better. Not like most doctors. I dont trust doctors but I do trust her.

Good experience excellent

The entire staff strives to create a positive experience, even decorating their waiting room for holidays.

APRN Phelps is excellent.

Awesome

Had no problems. Very good

I had a terrible experience with this health provider. I made an appointment because Ive had a few health issues since my last annual visit. From just a couple of minutes into the appointment, I asked if I could share these issues that I came to discuss, and she said, I dont have that much time. I just said I understood and Id try to move quickly through what I had to say. She just shot back quickly at every issue what kind of specialist I could go see with very little concern or understanding. I understand that a specialist could handle more specific issues, but I was really wanting to share a whole picture of health for a professionals opinion. At the end, I had a final question, and she said oh boy, okay, and dramatically went to sit back down in her chair as if I was greatly bothering her. This kind of sarcasm with a patient is unacceptable. I checked my time stamps, and I spent around 16 minutes total with her. This was not a case of me taking her attention for an unacceptable amount of time. Im a younger patient who does not have a big history of health issues and genuinely needed some help and direction. She seemed to just want to check me off the list for her day as quickly as possible. I left feeling really defeated and like I no longer have a provider on my team since my typical doctor retired. My family will not be seeing this provider again.

Very professional.

First time seeing Ann Phelps and I was very impressed with her.

My experience with care provider has been good

Mrs. Phelps is knowledgeable and professional

Excellent

Good

NP Phelps is a breath of fresh air in this new normal healthcare culture. We had a frank discussion and she provided clarity with my physiology. I googled some lab results and was a little over excited, NP Phelps clarified everything.

No complaints No complaints

She demonstrated good Christmas humor In spite of working on Christmas Eve.

No bad Experiences

Ann was very nice, easy to understand she explains everything which is very helpful

I am always satisfied with my provider care. She is very through.

Friendly, concerned and professional.

I liked her very much. She was kind, listened to my issues and formed a plan for me.

Good

Excellent service

Nothing negative all good

Good

They have always been good experiences to communicate with patient.

Everything was great

My doctor recently retired so I was seen by the APRN and shes wonderful. Dont change a thing.

First time seeing NP Phelps will definitely go back to see her again

All good experiences - she seems quite well up to date with medical procedures as well as having varied experiences with patients. Thank you for Dr.Ann Marie Phelps and her staff at Baycare in Bartow!

Good

Very good visit

Ann is wonderful. Never in a rush. I really like her.

Good

Everything and everyone was professional and provided me with clear and definite information.

Absolutely excellent in all respects.

Very knowledgeable and oatient-focused: I felt confident in my care provider

Love my visits. The NP listens, is open to options and actually cares for my health.

One would never know Anne Marie Phelps was not a doctor. Except she has better bedside manner about her friendliness and sincerity in presenting herself as a caring physician than ANY doctors I have seen, male or female in all my 80 years.

Very good

Ann is incredibly caring, knowledgeable, answers all questions with a genuine heart. She listens to what you ask, never dismisses your concerns. Ann is awesome.

My care was fine. The provider asked additional follow up questions and put in all my orders.

Awesome. Treated me so well. Loved the provider So kind. Explained everything so well. Not rushed.

Ann is always friendly. She always explains all medical topics and test results with clarity and is thorough. She always takes the time to address questions and concerns, Thank you.

Good

Ann Phelps is outstanding in both her sincerity and knowledge of my care.

CARING , SPENT TIME W/ PATIENT.

Good

Doctor was great as well!

Very satisfied

Ann Phelps is excellent - nothing is too much trouble for her.,

She was great and she listened to what I had to say about what I was feeling.

Great. Always professional and informative. Pleasent to be around and honest when communicating

Excellent

Pleased with visit

PA seemed like she wanted to get in and get out without taking the time to understand what I am experiencing with symptoms and the history of it

Good

Great

Dr. Ann did awesome and I would see her again.

Everything good

Excellent

All good. Felt like we were listened to and advised the best possible plan of action.

Great discussion and explanations. Very personable.

Great visit! She was wonderful.

She was great as well as the rest of the staff.

Great

The doctor gave me great news regarding my health

Excellent

All good

Excellent

She is the best love her

Good

Very satisfied

Awesome

Excellent

I had seen Ann Phelps several times prior to this date and never had this type of negative encounter. I was running late to my appointment due to running into some problems at the end of a 12 hr. Shift at SFB. If I was going to be given the cold shoulder during my entire appointment and no effort from the provider to make eye contact, I would have rather rescheduled for another day. I was really surprised by her behavior because at previous appointments she had always been so nice and chatty. Im not sure if her attitude on this date was due to my tardiness, which was not on purpose of something personal she was encountering. Regardless of her feelings, she should have checked those at the door prior to entering the room for my appointment. From the time she entered the room she looked down at her computer screen. While asking my questions regarding my complaints she glared at the computer screen instead of making eye contact to make me feel like what I was saying is important. During my entire appointment she never attempted to smile or even ask me how my day was doing. Even when my appointment was over, and she was leaving the room she never even bothered to look up at me while asking me a question. Being that I am employed by Baycare, I see myself not only as a patient but also as a coworker. One thing that I have learned in the time that I have been in leadership is that everyone deserves to be treated with respect, compassion and should be made to feel important. I did not feel that I got any of these values during this encounter. After my appointment was over, I was puzzled and spent some time trying to figure out what I had done to be treated that way. Did I really deserve this type of treatment because I was late I have even been thinking about getting a new provider. Im still undecided at the moment. All I want is respect and to know that I will receive the best of care when I go to my appointments.

Great as always