Heather Tran, APRN

Very good experience as a new patient

Good

Good service

All is good

The health care provider was very nice, polite, well spoken, professional, courteous, informative and helpful.

She was very nice, and I never felt rushed.

Heather Tran was very nice. Found her to be professional and personable throughout my time with her. She is also very knowledgeable I like that she is proactive for my health.

Patient and discussed every expect of my care.

The care provider was patient and thorough as well as pleasant.

Very good very informative. Easy to talk to and listen to me.

She was through with her care, was slightly dismissive of some stomach symptoms but told me what all of my options for recourse were. Overall, shes a solid doctor who seemed busy.

Very good

We booked our first appointment with Heather to establish as a patient.

Very friendly and caring.

I switched to Heather after my old primary care doctor retired. I brought my records and they were entered into the system. Heather noticed that I had previously had an ultrasound on my thyroid and it was time to follow up and schedule another one. On the most recent ultrasound, there were 2 nodules that required a biopsy, and I currently have that appointment scheduled for the middle of January. Without Heather reviewing my previous history, I never would have remembered to follow up with my thyroid. To be honest, I never remembered having my thyroid looked at prior to switching to Heather. Im very thankful she took the time and reviewed the paperwork from my previous physician.

Heather is awesome and very knowledgeable

Good

Once again, my care has been great.

I feel well taken care an that my issues and concerns have been resolved.

Very good I felt very comfortable and received a complete explanation of my visit

Dr. Tran has impeccable bedside manner. She truly listened to my concern and acted quickly to get me the testing I requested.

Listened to my concerns. I didnt feel rushed. Took my concerns seriously.

Easy, friendly, and attentive. Not rushed.

I was very disheartened by the whole experience. My daughters both see a BayCare doctor and are very pleased with him and that office. They couldnt believe my experience with the Sanctuary office.

She was very fast and did not take certain things serious.

Very good in suggesting a treatment plan.

Good

My Provider has been an encouragement to me. She is sweet and kind! She has certainly given me a healthier outlook on my life. Enjoy life and learn to relax! Great Advice!

The best!!

Very good and knowledgeable and caring

At the visits I do not feel that I am taken seriously in the slightest, there seems to be no understanding or attempt at understanding my concerns and requests are denied and or are brushed off as though nothing I say is valid as though I am being dramatic. I provide notes as well as any records that may be needed, I am working on their referral requests without hesitation and am still met with someone who does not care or want to help. Each visit has been so draining and discouraging that it effects me at home and at work where I feel that I will never considered or valued for my health. I requested that labs are done before putting my on a medication that alters my hormones due to having prior hormone issues and I am denied labs and told to take the medication and if it works good and if not then I can take it up with a gynecologist, I requested that this was even notated on my records and called Into the office about this and nothing was done. They have submitted records at my visits as though I have been evaluated or checked for a physical but they have not done any examinations at all other than checking my breathing with a stethoscope, I also called and requested that this was also added to my file and it was not, nothing has been updated and the front desk is just covering up and running me in circles. I feel that this provider has lied to me on a few different occasions including that a low dosage anti depressant wont have side effects and yet when I took it I had many side effects as well as withdrawal symptoms and they could not bother to listen to what I was trying to share with them at all or those in office when I would call seeking help. There is more that can be said about my visit and visits in general the last thing I will say is that my job is in jeopardy now from a lack of general care.

This appointment was my first meeting. It was a breath of fresh air in comparison to most medical visits. Personable, listened and show true interest in the person

Care provider was Heather APRN

Great doctor

Communication is awesome.

Good service.

Bad: She only asked questions about sickness but not health maintenance. I would like my hcp to be my champion in introducing more healthy routines into my life and keeping up with the current ones

She is the best

Heather Tran is very receptive and responsive to my concerns. She outlines options for moving forward after thoroughly considering my issues

Everything was good.

Very good

As far as now and this being my first time seeing her I plan on getting to know her and following her orders and hope that we will have a long-term doctor patient relationship.

Great experience and care shown by Heather Tran and everyone in the office.

Wonderful!

This was my initial visit with this provider. I was very pleased with the office and the entire staff.

The health care provider was excellent and had lots of patience listening to my issues and gave me alternative medicines as I am from Singapore and visiting my bro here. She helped me get all alternative medicines similar to the ones I am using.

All went well

Very thorough even without my medical records

Good

BayCare is awesome

I really liked Heather. She was relatable, easy to talk to, and non-judgmental.

Heather was Great!

Heather was very efficient & showed interest in my overall health

All good

Patient, thorough and knowledgeable.

Good

She was great, helped me find a Baycare office closer to my home

Excellence

Overall visit went extremely well. Looking forward to continual care with staff and healthcare provider.

The care provider was attentive and helpful. She even took the time to look up locations of blood drawing facilities I could go to and narrowed it down to the location most easily accessible for me

No bad experience with care provider.

Heather was amazing. Very professional and great listener who cares about her patients health.

Heather Tran was phenomenal

Knowledgeable and respectful

It was my first time seeing Heather; she was very thorough, and extremely concerned. Good listener; attentive and engaged. Nice personality, and extremely professional.

Excellent

Fair nurse could of done more compassion

Very polite and asked relevant questions

This was the first time I saw Nurse Tran because she was handling my appointment because Dr. was on medical leave