Frequently Asked Questions

What are your visitation guidelines?

Visits by family and friends are very important to the patient. At the same time, privacy and safety must be maintained. For those reasons, we ask that you follow these guidelines.

  • All visitors and family members must check in at the desk in the main lobby and obtain a badge. Visitors are limited to four per patient. Badges must be returned prior to leaving.
  • All children should be under the supervision of an adult other than the patient at all times.
  • All visitors should be healthy and free from colds, flu and infection.
  • For security, only authorized personnel have access to our stairwells.
  • Do not wait or visit in the hallways.
  • We ask that all visitors wash their hands.

What are the visiting hours?

Gynecology: 12pm-8:30pm

The spouse or support person may stay with the patient, before and after surgery, as desired. Visitors of any age may visit with the patient’s approval. 

Maternity: 12pm-8:30pm

Because an obstetrics stay is so short and the mother’s need for rest is so great, it’s wise to delay or limit visitors.

During triage, one person may visit.

During labor and delivery, two people may visit.

On the mother-baby unit, four people may visit.

Patients may place “Do Not Disturb” signs on their door when they desire rest and privacy.

Visitors of any age may visit with the patient’s approval.

May children visit?

Yes. Visitors of any age may visit with the patient’s approval. We ask that children should be under supervision of an adult at all times.

What are your cafeteria hours?

The cafeteria is open Monday – Friday, 6:30am-5pm.  Vending machines are available 24 hours a day, 7 days a week.

How may I take a tour of your facility?

We would be delighted to introduce you to Winter Haven Women's Hospital. Call 1-800-BayCare for more information or click here to visit BayCareEvents.org