Employee Assistance Program

An employee assistance program (EAP) is a work-based benefit to help employees resolve problems that may be adversely affecting their professional and personal lives. The BayCare EAP model is based on nationally accepted standards for short-term, solution-focused counseling to help better manage challenges which may otherwise have a negative impact on employees’ abilities to realize their fullest potential. Our philosophy is to deliver an EAP service that provides employees with the tools necessary to build resilience in a fast paced, dynamic society.

When employees face stressful challenges outside of work, they bring that stress to work. Organizations looking to support employees’ emotional well-being offer EAP benefits to help employees meet unexpected challenges, stay engaged in their work environment, and achieve an overall positive productive and personal experience in their work endeavors.

BayCare began its EAP services in 1992 by taking care of those who we’re most close to – our own team members. Today, nearly 29,000 BayCare team members and their dependents are supported by the BayCare EAP, and nearly 70 businesses, non-profit organizations, municipalities, colleges, faith communities and independent private schools throughout Florida are currently utilizing BayCare’s suite of assistance programs. BayCare was the first free-standing EAP provider in Florida to receive national and international accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) and has maintained this prestigious recognition since 2002.

EAP can help employees struggling with:

  • Alcohol and substance use
  • Anger management
  • Anxiety
  • Grief
  • Financial stress
  • Relationship issues
  • Stress
  • Personal problems
  • Family concerns

Learn more about BayCare's Employee Assistance Program: Email. You can also review our EAP FAQs.

If you are experiencing an emergency, dial 9-1-1 immediately.

If you are thinking about suicide, are worried about a friend or loved one, or would like emotional support, dial (800) 273-8255 to reach the National Suicide Prevention Lifeline 24/7.

For local health and human services resources and information outside of our registration center hours, call 2-1-1 to reach Tampa Bay Cares for free, confidential help.

For youth and young adults 25 years and younger in Pasco and Hernando counties, the Mobile Crisis Response Team (MRT) at BayCare Behavioral Health provides on-site mental health crisis intervention and management.

  • In Pasco County, call (727) 372-HELP (727-372-4357).
  • In Hernando County, call (352) 467-OKAY (352-467-6529).