Contact Us

Contact BayCare Medical Group

  • Customer Service
    At BayCare Medical Group, we value the questions and feedback from our patients, community and those we serve. We look forward to serving you. In general, our corporate hours of operation are Monday - Friday, 8am-5pm. Some departments or staff may have slightly earlier or later hours.  Our corporate office is not open on the weekends. If this is a medical emergency, please do not call or email us -- call 911.

    BayCare Medical Group Customer Service Center
    P.O. Box 10744
    Clearwater, FL 33757

                 Phone: (727) 532-0002
                Fax: (727) 533-5930
                Customer Service Form
  • Your Opinion Matters
    BayCare Medical Group is committed to providing safe and quality care to all patients served. We would like to hear from you. We welcome compliments, suggestions for improvement, or complaints. Our Customer Service Representatives will address your concerns as promptly as possible. Persons with hearing and speech disabilities can reach the above numbers through TDD and other specialized equipment by calling the Florida Relay Service at 711.

                 Phone: (727) 532-1379
                Customer Feedback Form

    If you are calling to provide feedback about your experience at one of BayCare's hospitals, please contact us by phone at the appropriate hospital listed below: 

    Bartow Regional Medical Center (863) 533-8111
    BayCare Alliant Hospital (727) 736-9999
    Mease Countryside Hospital (727) 725-6222
    Mease Dunedin Hospital (727) 734-6365
    Morton Plant Hospital (727) 462-7101
    Morton Plant North Bay Hospital (727) 843-4500
    St. Anthony's Hospital (727) 825-1071
    St. Joseph's Hospitals (813) 554-8306
    South Florida Baptist Hospital (813) 757-8440
    Winter Haven Hospital (863) 293-1121 Ext. 1999
    Winter Haven Women's Hospital (863) 294-7010
    BayCare HomeCare (800) 940-5151
    BayCare Medical Group (727) 532-1379
    BayCare Behavioral Health (866) 762-1743

  • Medical Records Request

    To request your medical records from BayCare Medical Group, please call (877) 237-1980.  

    If you need your medical records from a BayCare Hospital, please complete the Release of Information form and mail it to the appropriate hospital, or call the hospital's Release of Information Department:
    Bartow Regional Medical Center (863) 519-1412
    BayCare Alliant Hospital (727) 734-6200
    Mease Countryside Hospital (727) 725-6065
    Mease Dunedin Hospital (727) 734-6200
    Morton Plant Hospital (727) 298-6300
    Morton Plant North Bay Hospital (727) 843-4587
    St. Anthony's Hospital (727) 825-1418
    St. Joseph's Hospital (813) 870-4665
    St. Joseph's Children's Hospital (813) 870-4665
    St. Joseph's Women's Hospital (813) 872-3985
    St. Joseph's Hospital - North (813) 443-7079
    St. Joseph's Hospital - South (813) 302-8249
    South Florida Baptist Hospital (813) 757-1235
    Winter Haven Hospital (863) 293-1121 ext. 1169
    Winter Haven Women's Hospital (863) 293-1121 ext. 1169

    BayCare Outpatient Imaging
    Hillsborough County: (813) 870-4843
    Pinellas/Pasco County: (727) 462-7471 

    BayCare Outpatient Laboratories: Contact your physician's office 

  • Physician Referrals
    With more than 500 physicians throughout the Tampa Bay area, BayCare Medical Group connects patients to a complete range of preventive, diagnostic and treatment services for any health care need.  To request a physician referral, please call us or complete a physician referral form. Our Customer Service Center is available by to help you from Monday-Friday, 8:00am to 5:00pm. If this is a medical emergency, please do not call or email us -- call 911 immediately.

    Phone    Phone: (866) 732-0004
    Physician Referral Form
  • Pay My Bill

    BayCare Medical Group will soon be launching a Pay My Bill service that will allow you to pay your bills online. In the meantime if you have any questions about your bill please call 727-532-0002 or contact us online.

  • Careers
    BayCare Medical Group, part of BayCare Health System, offers exciting and rewarding career opportunities throughout the Tampa Bay area. Explore career opportunities with BayCare Medical Group: